How your organization members log in with Organization SSO

Once the Organization SSO configuration is active, your organization members can join your organization as follows:

1. On the Participant Portal’s login or sign-up page, they click Continue with an organization SSO.
2. They enter the organization’s unique identifier you provided them, then click Next. If the identifier is invalid, an error message is displayed.
3. They are redirected to your identity provider’s login page (Google or Microsoft) and sign in using their usual work credentials.
4. On their first login, they must accept the Participant Portal’s terms of use to complete their registration. Your organization’s name is displayed to confirm the organization they are about to join.
5. Once logged in, they access the Participant Portal directly, where they are assigned to your organization.

Good to know: if a team member already has an account on the Participant Portal (with a password or another login method), any login attempt using an email address already in use redirects them to a dedicated page where they can reset their password or log in with their existing authentication method.

For more information about Organization SSO, see the article: How do I set up and use Organization SSO?