When you register on the  platform, you are asked to provide your business or professional e-mail address, which is then used as the unique identifier for your account. That address must be verified for registration to be approved.

The business e-mail address is essential information for reasons of privacy and security. The e-mail address can no longer be changed once your account is approved.

If you need to change your e-mail address, please send a request to our support team explaining the reason for the change (such as moving to a new department at your company, changing job roles, maiden/married name, etc.).

If possible, please try to use the already-approved e-mail account to send your request to the support

 Please be aware that if you move to another organization, you will be asked to delete your previous account and create a new one in the name of the new organization.