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What happens if the data does not correspond to what I acquired?

In the unlikely event of a mismatch between data purchased and data received, several tools are provided to assist you in evaluating the data before making your purchase:

  • Data diagnostics to evaluate the data’s technical quality.
  • Relevant sample to view part of the data.
  • The possibility to discuss freely with the provider before making your purchase, in order to obtain more details regarding the data.

This will help keep you from having any unpleasant surprises after the transaction. Nonetheless, if it does happen, you may contact the support team to explain your situation.

How can I be sure that the data actually corresponds to the sample?

The sample is generated exclusively by the platform. It is designed to show a fair representation of the dataset. The provider is not able to modify the sample. The provider may only blur personal data or data that is considered to be strategic.

Once transaction is made, the data is sequestered and may no longer be modified. The data you acquire is therefore sure to correspond to the sample.

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