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Security and passwords

  • How do I change my password?

    You may change your password in just a few clicks. Simply connect to your account by entering your login name and current password.  Select the “Your profile” tab Choose “Security” in the menu ...

    Fri, 3 Nov, 2023 at 10:11 AM
  • How to choose a password?

    Your profile contains personal information. Your exchanges with other platform members are archived there, along with your licenses and invoices. Your password is therefore a key part of your sec...

    Tue, 11 Oct, 2022 at 7:07 PM
  • How can I reset my password?

    If you have forgotten the password for your account, you may request to reset it. On the login page, click on the Reset link beneath the form. Follow the instructions and enter the e-mail addre...

    Thu, 29 Dec, 2022 at 1:12 PM
  • How does two-factor authentication work?

    Your organization’s data is valuable. It is therefore essential to protect it. Two-factor authentication provides an additional layer of security for your account. The platform accepts the aut...

    Thu, 2 Mar, 2023 at 2:22 PM
  • How do I log in via SSO using an existing e-mail account?

    TABLE OF CONTENTS How do I set up the SSO connection method in my participant profile? How do I log in using SSO? The possibility to connect via Single Sign-On (SSO) depends on the configu...

    Thu, 20 Aug, 2026 at 3:04 PM
  • How do I set up and use Organization SSO?

    The possibility to connect via Single Sign-On (SSO) depends on the configuration of the Data Exchange Solution to which you are connecting. To find out more, contact the Orchestrator team. W...

    Thu, 20 Aug, 2026 at 2:57 PM
  • Track your member’s authentication method

    In your organization’s member management, each user’s detail page now displays their authentication method in the Authentication field: Email and password, Google SSO or Microsoft SSO, for a st...

    Thu, 20 Aug, 2026 at 2:57 PM