English
French
English
German
Welcome
Login
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Getting started with the platform
Getting started
5
Create an account
Complete your profile
Why isn't my account authenticated?
How can I get my account authenticated?
How can I know if I appear in the marketplace?
How to acquire data?
7
Searching for data
How to create effective alerts
How to become a data acquirer?
Finding information about the provider
How do I read an offering sheet?
See all 7 articles
How to provide data?
11
How to decide who can see my offerings and acquire my data?
What is a Company page?
What is the purpose of themes?
Create an offering
What level of quality is required to provide data?
See all 11 articles
Managing my profile
Registration
3
Create an account
How to delete my account?
Account deletion by the team
Profile management
7
How do I modify my profile?
What kind of information should I provide about myself?
What kind of information should I provide about my organization?
Do I need to choose between an Acquirer or Provider profile?
Why is some of the profile information required?
See all 7 articles
Member management
2
Handling an employee’s departure
How can I automatically link colleagues with my organization?
Security and passwords
4
How do I change my password?
How to choose a password?
How can I reset my password?
How does to set up two-factor authentication
Language and currency
2
How do I change the language displayed by the site?
How to personalize the user interface
Information related to payment
2
How to enter your billing address?
How to manage VAT?
Acquisition
Validating an acquisition
9
Can I ask the provider to change the terms of the license contract?
Why is it not possible to acquire data anonymously?
May I acquire datasets for another organization?
How do I make a data acquisition?
How can I discuss with the provider?
See all 9 articles
Payment
1
Which payment method to use acquire an offering?
Collecting data
6
What happens if the data does not correspond to what I acquired?
How can I be sure that I am picking up the right data?
What action can I take if the acquired data is not compliant with regulations?
How do I collect my data with complete security?
How do I access my data via API?
See all 6 articles
Search Engine
2
How are search results sorted?
How to use the search bar?
Providing data
Disputes and resolution
2
What should I do if the terms for using data are not respected?
May I ask for an intervention in case of litigation?
Validating transactions
3
How to receive payment from an acquirer?
Can I refuse a transaction?
How can I find my sent invoices and my license contracts?
My offerings
How to provide data?
9
What is the difference between a standard data offering, a subscription and an offering via API?
Create an offering
How do I preview my offerings before publishing it?
Where can I see all my offerings that are currently being created?
How do I change my data offering?
See all 9 articles
Who can acquire my data?
5
How do I manage my offering’s visibility?
Why isn't my offering indexed in search engines outside the platform?
How can I differentiate visibility for my offerings?
How is my data used on the platform?
Is my data visible on the platform before the acquisition?
Personal data
3
What is personal data?
What should I do if my data sample contains personal information?
How can I be sure that I have the right to provide personal data?
Integrating my data
7
How do I add data to an offering that is already online?
How do I add my data to my offerings?
What kinds of my organization’s data can I provide?
What are the most frequently-requested formats?
How do I add several files at once?
See all 7 articles
Offering via API
6
How do I create my offering via API?
How should I describe my API Pull?
How is access to my data via API secured?
How do I validate the conditions for accessing my API Pull?
How to verify access to the URLs of my API Pull?
See all 6 articles
Diagnostics and viewing data
6
May I modify my data diagnostic?
What is the diagnostic for?
How is my data diagnostic established?
May I modify the data sample?
What is the data sample for?
See all 6 articles
License contracts
6
What is a license contract?
How is the license contract created?
How do I create several license contracts?
How do I choose license contract terms?
How do I modify a license contract?
See all 6 articles
Setting prices
5
How is pricing determined?
How can old data represent strong value?
How do I set a personalized price?
How can I estimate the price of my data?
What factors should I consider when assessing the value of my data?
Manage my service offerings
2
What is a service offering?
Creating a service offering
