Getting started 5

• Create an account
• Complete your profile
• Why isn't my account authenticated?
• How can I get my account authenticated?
• How can I know if I appear in the marketplace?

How to acquire data? 6

• Searching for data
• How to create effective alerts
• How to become a data acquirer?
• Finding information about the provider
• How do I read an offering sheet?

See all 6 articles

How to provide data? 11

• How to decide who can see my offerings and acquire my data?
• What is a Company page?
• What is the purpose of themes?
• Create an offering
• What level of quality is required to provide data?

See all 11 articles

Registration 3

• Create an account
• How to delete my account?
• Account deletion by the team

Profile management 6

• How do I modify my profile?
• What kind of information should I provide about myself?
• What kind of information should I provide about my organization?
• Do I need to choose between an Acquirer or Provider profile?
• Why is some of the profile information required?

See all 6 articles

Member management 1

• Handling an employee’s departure

Security and passwords 4

• How do I change my password?
• How should I choose a password?
• How can I reset my password?
• How does to set up two-factor authentication

Language and currency 2

• How do I change the language displayed by the site?
• How to personalize the user interface

Information related to payment 2

• How to enter your billing address?
• How to manage VAT?

Validating a purchase 11

• Can I ask the provider to change the terms of the license contract?
• Why is it not possible to acquire data anonymously?
• May I acquire datasets for another organization?
• How do I make a data acquisition on Dawex?
• How can I discuss with the provider?

See all 11 articles

Payment 3

• What should I do if someone offers to handle payment outside the platform?
• How does the Dawex payment system work?
• When will my account be debited?

Collecting data 4

• What happens if the data does not correspond to what I purchased?
• How can I be sure that I am picking up the right data?
• What action can I take if the acquired data is not compliant with regulations?
• How do I collect my data with complete security?

Disputes and resolution 2

• What should I do if the terms for using data are not respected?
• May I ask for an intervention in case of litigation?

Validating sales 4

• Can I refuse a transaction?
• How can I find my sent invoices and my license contracts?
• When will I be paid?
• How can I be sure that I will get paid?

How to provide data? 8

• What is the difference between a standard data offering, a subscription and an offering via API?
• Create an offering
• How do I preview my offerings before publishing it?
• Where can I see all my offerings that are currently being created?
• How do I change my offering?

See all 8 articles

Offering via API 8

• How do I create my offering via API?
• How should I describe my API?
• How is access to my data via API secured?
• How do I validate the conditions for accessing my API?
• Why do I need to indicate different query limits for the platform and my acquirers?

See all 8 articles

Integrating my data 5

• How do I add data to an offering that is already online?
• How do I add my data to my offerings?
• What are the most frequently-requested formats?
• How do I add several files at once?
• How do I add my data from my computer?

Diagnostics and viewing data 6

• May I modify my data diagnostic?
• What is the diagnostic for?
• How is my data diagnostic established?
• May I modify the data sample?
• What is the data sample for?

See all 6 articles

License contracts 6

• What is a license contract?
• How is the license contract created?
• How do I create several license contracts?
• How do I choose license contract terms?
• How do I modify a license contract?

See all 6 articles

Setting prices 5

• How is pricing determined?
• How can old data represent strong value?
• How do I set a personalized price?
• How can I estimate the price of my data?
• What factors can influence increases or decreases in the price of my data?

Who can acquire my data? 5

• How do I manage my offering’s visibility?
• Why isn't my offering indexed in search engines outside the platform?
• How can I differentiate visibility for my offerings?
• How is my data used on the platform?
• Is my data visible on the platform before the acquisition?

Personal data 4

• What is personal data?
• Does Dawex accept personal data?
• What should I do if my data sample contains personal information?
• How can I be sure that I have the right to provide personal data?