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How can I get my account authenticated?

Once your profile is complete, a request for validation is sent to the support team.

How to complete your profile?

  • Access your profile directly in the Your Organization tab in the profile menu.
  • There, you will see the list of missing items. Click on each link to complete the information, for example:
    • Verify your professional e-mail address

How can you tell whether your profile is in the process of being validated?

When your profile is complete, the bar at the top of the page becomes green and indicates that a validation request has been sent to the support team.

What can I do to speed up the authentication procedure?

  • Specify your professional telephone number
  • Publish content (theme or alert) related to your activity

Which aspects does the team look at?

Our support team verifies several key pieces of information:

  • Use of a professional e-mail address
  • Existence of the organization
  • Member's affiliation with the indicated organization
  • Relevance and quality of information provided in the profile (first and last names, job title, organization name, web site...)

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