Once payment is approved, Dawex gives you secure access to your data. Only you have access to it:
- Click on your account’s management interface
- Select My acquisitions > My completed purchases
- Click on “Obtain my data”
Can Dawex send my data to me by e-mail?
No. To ensure data transfer security, Dawex does not send files by e-mail.
How long is my file available on Dawex?
For security reasons, the file download link is available for 1 month. After that, the link is deactivated. Dawex still enables the acquirer to collect the data for 2 additional months, upon request.
May I download my file more than once?
Yes. To access your files and download them again, simply return to the “My completed purchases” section in your personal space. You have 3 months after the date of purchase to download your files.