Once transaction is approved, the platform gives you secure access to your data. Only you have access to it:
- Click on your account’s management interface
- Select My acquisitions > My completed acquisitions
- Click on “Obtain my data”
Can the platform send my data to me by e-mail?
No. To ensure data transfer security, the platform does not send files by e-mail.
How long is my file available on the platform?
For security reasons, the file download link is available for 1 month. After that, the link is deactivated. The platform still enables the acquirer to collect the data for 2 additional months, upon request.
May I download my file more than once?
Yes. To access your files and download them again, simply return to the “My completed acquisitions” section in your personal space. You have 3 months after the date of transaction to download your files.