Open navigation

How can I discuss with the provider?

Our dialog area enables you to discuss freely with the provider, as often as you like, even before the sale. For security reasons, all of your conversations are secure, backed-up, and accessible at any time.

What are the reasons for contacting the provider?

There are many reasons for contacting the provider, including: requesting additional information about the data, suggesting a change to the license contract, negotiating prices, etc.

How do I contact the provider?

You may contact the provider via the “Contact the provider” button located at the bottom of the offering page, in the “More information about the provider” section.

Can we continue our discussion outside the platform?

There are no barriers against direct exchange between the acquirer and provider. However, for reasons of security and traceability, we recommend that you communicate using the tools provided by the platform. All of your conversations are archived on the platform, and may prove useful in case you need to assert your rights in the event of a dispute. Remember that, in case of a dispute, the platform can provide the entire history of your conversations with the provider.

Find out more

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.