Welcome
Login

Collecting data

  • How do I configure automatic import of my file to an external connector?

    When you are in “Transactions” > "Acquirer" > "Obtain my data", the “Associate a cloud connector” button gives you the option to configure the download your file to a Clo...

    Thu, 2 Mar, 2023 at 3:22 PM
  • How long is my file available on the platform?

    The file download link is available for a limited time, whether for a file-based data offering, or a subscription-based data offering.  Past 36 months, the download link is deactivated.

    Mon, 23 Oct, 2023 at 2:21 PM
  • May I download my file more than once?

    Yes. To access your files and download them again, simply go to “Transactions” > "Acquirer" > "Obtain my data".  You have 36 months after the date of the transaction to ...

    Thu, 2 Mar, 2023 at 3:28 PM